All products sold on this website have a 60-day back guarantee UNLESS it is a service (including one-on-one consulting), a seminar or workshop, our monthly Hot Tips Membership subscription service, or any item that includes invaluable resources for conducting business and trading transactions. Any courses/items that have these resources will be marked with a special yellow warning label that will clearly state that the course/item is non-returnable once the seal is broken. We take this portion of our refund policy seriously to prevent theft of our highly-coveted and extremely valuable resources. Additionally, if your returned item is not in re-sellable condition and/or there are missing components in the returned package, we reserve the right to charge a restocking fee of up to 50% of the purchase price of the item (NOT including shipping/handling fees/costs) to compensate for our loss of the item. In regards to The Slice Trading System, if your seal has been broken, you MUST submit 60 days of paper trading before requesting a refund. You can fax your records to 661-568-0030 or email to firstname.lastname@example.org.